Refund policy
Cancellation policy
Cancellation rights
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is 14 days from the date on which you or a third party named by you – not the delivery company – took possession of the final delivery.
Please use the contact details below if you would like to exercise your right to cancellation:
Contractual partner
bugatti GmbH
Hansastrasse 55
330249 Herford
Germany
Contact details for cancellations on the bugatti online shop:
bugatti Onlineshop
c/o PVS Fulfillment-Service GmbH
Werner-Haas-Strasse 5
74172 Neckarsulm
Germany
Service tel.: 0800 - 222 33 46
Service fax: +49 (0) 7131/2772-207
Email: service.de@bugatti-fashion.com
Orders can be cancelled with a clear statement (e.g. a letter sent by post, facsimile or e-mail) of your decision to cancel the contract in question. You may use the enclosed cancellation template, however this is not mandatory.
In order to comply with the cancellation period, you just need to send your cancellation notice before the end of the cancellation period.
Consequences of cancellation
If you cancel a contract, we are required to reimburse you all payments we have received from you, including the delivery costs (with the deduction of any additional costs resulting from you selecting a different type of delivery than the cheapest standard delivery offered by us), without undue delay, at the latest within fourteen days after the date on which we received your cancellation notice. We will use the same payment method that you used for the original transaction for this refund, unless expressly agreed otherwise with you; you will not be charged any fees for your refund under any circumstances.
We may refuse to refund your payment until we have received the returned goods or until you have furnished proof that you have returned the goods, whichever occurs first.
You must return or hand over the goods to
bugatti Onlineshop
c/o PVS Fulfillment-Service GmbH
Werner-Haas-Strasse 5
74172 Neckarsulm
Germany
immediately and in any case no later than fourteen days from the date on which you informed us that you are cancelling the contract.
The cancellation period is considered adhered to if you return the goods within fourteen days.
We will cover the cost of returning the goods.
You will only be liable for any loss in value of the goods if this loss in value is attributable to any handling of the goods not considered necessary to check their condition, properties, and functionality.
Exceptions from your cancellation rights
You are not permitted to cancel contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if the seal was removed after delivery. This applies to face masks in particular.
End of the cancellation notice.